Trust and a good track record are the main reasons clients choose a financial advisor, finds a report compiled by Qualtrics.
Qualtrics interviewed 300 wealth management clients about their advisor experiences. The report found Millennial clients, not only want financial advisors that have a good investment track record, but ones that have social responsibility.
At the same time, the report finds all the top disappointments clients have with their advisors are the same reasons why they chose an advisor. Despite that, 93% of clients are satisfied with the investment options offered by their advisors and 56% said they would recommend their advisor to others.